Front Desk Team
Our front office team is here to help with all your scheduling, financial, and insurance needs. Most often, they'll be the first smiling faces you'll see when you come into the office. They're always available to answer any question you may have and want to make your time here as pleasant, comfortable, and stress-free as possible. They always try to provide the very best customer service to ensure you not only get an effective and excellent outcome from your treatment, but also enjoy your time in our office.
Amanda F - One of the faces you will see smiling at the front desk is Amanda! She has been with the practice since August 2008, so there is a guarantee you have spoken with her before! When Amanda was asked what she loves about dentistry, she said, "You know, I can't say I love a lot about dentistry since my interactions usually happen when you are checking in or checking out, however, I do very much love seeing my patients on a regular basis. Getting to know them and their families, and feeling genuinely connected with them, is, in fact, the favorite part of my day!" As the wife of a fireman and a boy mom of one, Amanda is a thrill seeker and always up for an adventure! She loves to travel, and a healthy mix of going everywhere, and enjoying sweet family time at home!
Michele J - Michele has been a friendly face at Smile Cabarrus since 2011, and has over 20 years of dental experience! She's been your "behind the scenes" insurance girl, and works tirelessly as your advocate! As a natural problem solver, it is no surprise that she says her favorite part of dentistry is working with patients on how to maximize their benefits, and following up with insurance companies to ensure that our patients are being reimbursed properly! When Michele is not in the office, you can find her spending time with her son, her closest friends, or possibly front row at a Bon Jovi concert!
Amanda Q - Amanda joined our front desk team in 2018, and has been in the dental for 12 years! She says her favorite part of the job is watching a person become more confident with their smile and seeing the transformation. Amanda is happily married with two wonderful sons, and spends a lot of her time supporting their sports adventures! Outside of the office, you can find her in church, at the ballfield, traveling, and spending time with her family!
Rosy - Rosy joined our front desk team in 2020, but has been working in the dental field since 2015! Born and raised in NC, Rosy is also fluent in English and Spanish. She says her favorite part of dentistry is meeting patients and building relationships with them through the years. She loves spending her time with her husband and children on the lake, going to church, and hiking. And if she gets any time alone, Rosy will be reading or jogging!